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Terms and Conditions


Terms of Use

    1. 1. Acceptance of Terms

      Welcome to www.paylessmedical.ca. The www.paylessmedical.ca. website (the "Website") is here to provide our customers with the goods and services described in this site, subject to the following conditions. The Website is owned and operated by Pay Less Medical Supplies Ltd.. (hereinafter referred to as Pay Less Medical Supplies Ltd..,"we" or "us").

      www.paylessmedical.ca provides its services to you subject to the following Terms of Use, which may be updated occasionally, at our sole discretion, with or without notice to you. The most current version of these Terms of Use will always be on this page and will supersede all previous versions. There will always be a link to the most current Terms of Use on the www.paylessmedical.ca homepage. By using, visiting, or browsing the Website, you accept and agree to be bound by these terms. Although you may "bookmark" a particular portion of this site and thereby bypass this Agreement, your use of this site still binds you to the terms.

      TERMS OF USE:
      • GOVERN YOUR USE OF THE SERVICE AND WEBSITE. BY VISITING OR BROWSING THE WEBSITES, REGISTERING FOR, USING OR OTHERWISE ACCESSING THE SERVICE, OR ANY COMPONENT THEREOF, IN ANY MANNER WHATSOEVER, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTOOD, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU SHOULD NOT USE THE www.paylessmedical.ca SERVICE OR WEBSITE.
      • AN ONGOING CONTRACT BETWEEN YOU AND www.paylessmedical.ca APPLY TO YOUR USE OF THE SERVICE AND WEBSITE. THESE TERMS OF USE AFFECT YOUR RIGHTS AND YOU SHOULD READ THEM CAREFULLY.
      • SET FORTH THE ENTIRE AGREEMENT REGARDING ALL THE SUBJECTS WE NOTE HEREIN. IF ANY PROVISION OF THIS AGREEMENT IS FOUND TO BE UNLAWFUL, VOID, OR UNENFORCEABLE, IT WILL BE ENFORCED TO THE MAXIMUM LEGAL EXTENT POSSIBLE AND WILL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY OTHER PROVISION.
      WE RESERVE THE RIGHT, IN OUR SOLE AND ABSOLUTE DISCRETION, TO MAKE CHANGES FROM TIME TO TIME (WITH OR WITHOUT NOTICE) IN HOW WE OPERATE OUR SERVICE. YOUR USE OF THE WEBSITE OR CONTINUED USE OF OUR SERVICE AFTER CHANGES ARE MADE MEANS THAT YOU AGREE TO BE BOUND BY SUCH CHANGES. AS SUCH, YOU SHOULD REVIEW THE TERMS OF USE PERIODICALLY.

      THE SECTION TITLES IN THE TERMS OF USE ARE FOR CONVENIENCE ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.
    2. 2. Privacy

      Any information you submit to us, or any information we collect, is subject to the www.paylessmedical.ca Privacy Policy.
    3. 3. General

      You must be 18 years or older to sign up for an account, purchase products or post reviews to the Website. We reserve the right to reject submissions deemed to be in violation of this policy, or any incomplete or illegal submissions. We reserve the right to change this policy at any time, without notice.

      In the event that you are not the sole owner of the PayPal authorization or credit card used to sign up for an account or purchase items in the store, you must be in presence of the holder during the signup process as well as for any additional transaction that will result in charges after the signup. In addition, when using specific www.paylessmedical.ca services, you and Pay Less Medical Supplies Ltd. shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms of Use.
    4. 4. Your Account

      If you use the Website or the Service, you represent and warrant that all information you supply to www.paylessmedical.ca is complete and accurate. You are solely responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your computer. You also agree not to impersonate any other person while using the Website. By using the Website, you agree to accept responsibility for all activities that occur under your account or password. It is also your responsibility (at all times) to provide and maintain an accurate and working e-mail address, delivery address, telephone number and current and billing information. We reserve the right to place any account on hold at anytime (with or without notification to you) in order to protect us from what we believe to be fraudulent activity. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
    5. 5. Use and Product Descriptions

      You may download or copy the Contents and other downloadable materials displayed on this site for your personal use only. YOU MAY NOT USE OUR PRODUCTS LISTED IN THIS SITE OR USE THE MATERIALS DISPLAYED ON THIS SITE TO RESELL OUR PRODUCTS TO ANY PERSON(S) THROUGH ANY PERSONAL WEBSITE OR AUCTION WEBSITE (E.G. EBAY). No right, title or interest in any downloadable materials or software is transferred to you as a result of such downloading or copying.

      Among other things, this Website provides information concerning various products and services, and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided in this Website in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within this Website contains SPECIFIC TERMS AND CONDITIONS concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.

      We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. No endorsement or any third party services of products is generated or inferred by any data, information or content included or referred to or linked from this web site.

      We have made every effort to display as accurately as possible the colors of our products that appear on this site. However, since the actual colors you see depend upon your computer and monitor, we cannot guarantee that the display of any color will be completely accurate.
    6. 6. Pricing Policy

      All prices displayed on the www.paylessmedical.ca Website are quoted in Canadian dollars. We will add shipping and handling fees and applicable sales tax in accordance with its then existing policies. Pay Less Medical Supplies Ltd. reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on its Website without incurring any obligation to you. Products displayed on this site are available while supplies last. Descriptions of, or references to, products or services on this Website do not imply endorsement of that product or service, or constitute a warranty, by Pay Less Medical Supplies Ltd. The receipt by you of an order confirmation does not constitute our acceptance of an order. Prior to our acceptance of an order, verification of information may be required. The company reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from us. We reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification.

      Despite our best efforts, a small number of the items in our catalog may be mispriced. If a purchase price or shipping cost is erroneous, we will do one of the following:
      • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
      • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
      If your account has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your account in the amount of the incorrect price, or provide you with a refund at your election. The risk of loss and title for all products purchased by you and shipped by us pass to you upon our delivery to the carrier for shipment. The risk of loss and title for all products purchased by you and shipped directly by one of our suppliers pass from such supplier to you upon such supplier's delivery to the carrier for shipment.

      Please note that this policy applies only to products sold and shipped by us and/or our dealers.
    7. 7. Return Policy

      • If you are not 100% satisfied with your order, you can return it within 30 days of purchase for a full refund.
      • A Return Authorization Number (RA#) must be given before any products can be eligible for return.
      • Credit will not be granted for merchandise unsuitable for resale.
      • Merchandise must be in original packaging and is subject to inspection.
      • Merchandise that has been marked, affixed with stickers or with crushed packaging will not be accepted.
      • Special orders, sterile items and products that are made unsaleable once opened are not returnable.
      • Orders over 31 days will be subject to a 20% restock fee. Orders over 90 days are non-returnable.
    8. 8. Right to Terminate

      We reserve the right to modify, terminate or restrict, temporarily or permanently, the terms herein, without notice, for any or no reason.

      In the event of termination, you are no longer authorized to access this Website, and the restrictions imposed on you with respect to the content, and the disclaimers, indemnities, and limitations of liabilities set forth herein shall survive termination. Pay Less Medical Supplies Ltd. shall also have the right without notice, and at any time, to terminate this Website or any portion thereof, or any products or services offered through the www.paylessmedical.ca Website, or to terminate any individual's right to access or use the www.paylessmedical.ca Website.

      You can cancel your account by contacting customer support at cancellation@paylessmedical.ca.
    9. 9. Taxes

      We will add the applicable sales tax based on the province or territory that the shipping address is in.
    10. 10. Intellectual Property

      All content and data included on the Website, including but not limited to graphics, text, logos, button icons, and software, is the property of Pay Less Medical Supplies Ltd., or its suppliers and is protected by Canadian and international copyright laws. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. The content of this website is in no way intended to diagnose or substitute for professional and/or medical advice. Contact your healthcare advisor for any questions, concerns and/or advice.

      You agree not to collect and use any product listing, description or price; employ derivative use of this site or its contents; download or copy any account information for the benefit of another merchant; decompile, reverse engineer or disassemble any software, products or processes accessible through the Website; to insert any code or manipulate any content; and to use data mining, data gathering or any other extraction methods.

      You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without our expressed written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use shall immediately terminate the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this site so long as the link does not portray us, our dealers, our affiliates, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link without our expressed written permission.

      www.paylessmedical.ca is a trademark of Pay Less Medical Supplies Ltd. Pay Less Medical Supplies Ltd.'s trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pay Less Medical Supplies Ltd. or www.paylessmedical.ca. All other trademarks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pay Less Medical Supplies Ltd. Any images of persons or personalities contained on the Website shall not be an indication of endorsement of any particular product or our service unless otherwise specifically indicated.

      We respect the intellectual property rights of others and we may prohibit users from uploading, posting or otherwise transmitting on www.paylessmedical.ca any materials that violate another party's intellectual property rights. When we receive notification of copyright infringement material, we may investigate and if need be remove the allegedly infringing material. We reserve the right to terminate the account of any offender in accordance with our Offender Policy and applicable law. If you believe that any material on www.paylessmedical.ca infringes upon any copyright which you own or control, you may send a written notification of such infringement to support@paylessmedical.ca.
    11. 11. Web Site Content

      www.paylessmedical.ca may offer summaries, reviews, instruction manuals, and user comments pertaining to the products we distribute. Under no circumstances shall Pay Less Medical Supplies Ltd. or its shareholders, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Website.

      Some hyperlinks on the Website may lead to other websites that are not owned or controlled by us. We have not reviewed these sites and have no control over the content of such sites. Connecting to linked sites and/or downloading any information from linked sites is done entirely at your own risk. We make no representation or warranty that downloads from linked sites will meet any prescribed specification, nor do we make any representation or warranty that such linked sites will not contain viruses or otherwise impact your computer.

      You acknowledge and agree that Pay Less Medical Supplies Ltd. is not responsible for the availability of such external sites or resources, and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources.
    12. 12. Electronic Communications

      By using the Service, you agree to receive electronic communications from us. These communications may include information about your account, like shipping and receiving confirmation e-mails, or information related to products, the service and features. These communications are part of your subscription to our Service. You agree that any notice, agreements, disclosure, or other communications that we send to you electronically satisfy any legal requirements regarding communications, including the requirement that such communications be in writing.
    13. 13. Conduct

      By using the Website, you agree (i) not to upload, post, email, or otherwise send or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, equipment, or site content associated with the Website; (ii) not to interfere in any way with the servers or networks connected to the Website; (iii) not to violate any of the procedures, policies, or regulations of networks connected to the Website, the terms of which are incorporated herein; and (iv) not to conduct yourself in an offensive manner while using our Service and/or our Website, impersonate any other person while using the Website, or use the Website for any unlawful purpose.
    14. 14. User Reviews and Other Content

      Users may post or submit reviews, comments, suggestions, ideas, questions, or other content so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Such posts or submissions shall not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of other content. We reserve the right (but not the obligation) to remove or edit such content. We are free to use any comments, information, ideas, concepts, reviews or techniques or other material you may send to us (without acknowledgement or compensation) for any purpose.

      If you do post content or submit material, and unless we indicate otherwise, you grant Pay Less Medical Supplies Ltd., its subsidiaries and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Pay Less Medical Supplies Ltd., its subsidiaries and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (i) you own or otherwise control all of the rights to the content that you post; that the content is accurate; (ii) that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and (iii) that you will indemnify Pay Less Medical Supplies Ltd., its subsidiaries and its affiliates for all claims resulting from content you supply. Pay Less Medical Supplies Ltd. has the right but not the obligation to monitor and edit or remove any activity or content. Pay Less Medical Supplies Ltd., its subsidiaries and affiliates take no responsibility and assumes no liability for any content posted by you or any third party.

      All comments, feedback, e-mail, postcards, suggestions, ideas and other submissions disclosed, submitted or offered to Pay Less Medical Supplies Ltd. on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, the "Comments") shall be and remain Pay Less Medical Supplies Ltd.'s property. Such disclosures, submission or offer of any Comments shall constitute an assignment to Pay Less Medical Supplies Ltd. of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.
    15. 15. Offender Policy

      In accordance with applicable laws, hawse have adopted a policy of terminating, in appropriate circumstances or at our sole discretion, accounts of customers or members who are deemed to be offenders of our Intellectual Property policy. We may also at our sole discretion limit access to the service and/or website and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
    16. 16. Inappropriate Content

      We do not allow its users to submit or share certain type of inappropriate content including but not limited to any content or information that is obscene, pornographic, sexually explicit, racist, abusive or that may be seen harmful by any of our users or visitors.
    17. 17. Limitations on Liability

      We want you to be completely satisfied with your purchase. Many products are packaged with the manufacturer's warranty and service information detailing specific terms and conditions. Manufacturer's warranties may vary from product to product. PRODUCTS AND SERVICES SOLD BY Pay Less Medical Supplies Ltd. ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS. ACCORDINGLY, WE MAKE NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT OR SERVICE SOLD. EXCEPT AS EXPRESSLY STATED HEREIN, Pay Less Medical Supplies Ltd. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS AND SERVICES SOLD ON THE www.paylessmedical.ca WEBSITE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL OUR LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.

      THE CONTENTS OF THE www.paylessmedical.ca WEBSITE AND THE PRODUCTS AND SERVICES WE DELIVER ARE PROVIDED "AS IS" AND YOU AGREE THAT YOU USE THIS WEBSITE AT YOUR OWN RISK. WE MAKE NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS OR IMPLIED, OF ANY KIND ABOUT THEIR ACCURACY OR FUNCTIONALITY. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEBSITE, FOR ANY DELAYS, INTERRUPTIONS OR FAILURES IN THE DELIVERY OF ANY CONTENT CONTAINED ON THE WEBSITE, FOR ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE CONTENT PROVIDED ON THE WEBSITE, OR FOR ANY CONDUCT BY USERS OF THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY LAW, Pay Less Medical Supplies Ltd. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES ABOUT THE PRODUCTS WE DELIVER, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA OUR SITE IS ACCURATE, COMPLETE, OR CURRENT.

      IN NO EVENT SHALL Pay Less Medical Supplies Ltd., ITS SHAREHOLDERS, DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE (JOINTLY OR SEVERALLY) WHETHER IN CONTRACT, TORT, OR OTHERWISE, TO YOU FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE WEBSITE, YOUR ACCOUNT, OR ANY PRODUCTS OR THE INFORMATION ON OUR WEBSITE. IN NO EVENT SHALL Pay Less Medical Supplies Ltd., ITS SHAREHOLDERS, DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR ANY DAMAGE OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF ANY OF ITS PRODUCTS. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN LIABILITY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

      IN ADDITION, Pay Less Medical Supplies Ltd. MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, FREE OF VIRUSES OR HARMFUL COMPONENTS, OR ERROR-FREE, PRODUCTS OR SERVICES OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED, DETRIVED, OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Pay Less Medical Supplies Ltd. OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE.

      YOU EXPRESSLY UNDERSTAND AND AGREE THAT Pay Less Medical Supplies Ltd. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Pay Less Medical Supplies Ltd. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM THE INABILITY TO USE THE SERVICE OR ANY OTHER MATTER RELATING TO THE SERVICE.
    18. 18. Indemnity

      You agree to indemnify and hold Pay Less Medical Supplies Ltd., and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including attorneys' fees on a solicitor and own client basis, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the Terms of Use, or your violation of any rights of another. You agree that the provisions in this paragraph will survive any termination or expiration of these Terms of Use, your account, or if discontinuation of all or any portion of the www.paylessmedical.ca website and Service.
    19. 19. No Resale of Service

      You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any materials, products, portion of the Service, use of the Service, or access to the Service.
  • 20. Notice

    Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to the terms of use or other matters by displaying notices or links to notices to you generally on the website.


  • If you have a question or concern about these Terms of Use, please contact support@paylessmedical.ca.